Shipping Policy

Last Updated: November 24, 2025

Website: Paw Supplies Shop (pawsuppliesshop.com)
Legal Entity: Contentegy LLC

1. Order Processing & Dispatch

All orders are processed within 1–2 business days (excluding weekends and public holidays).
Orders placed on weekends or holidays will be processed on the next business day.
Once processed, your order is handed over to our shipping partner for dispatch.

We offer domestic and (if applicable) international shipping.

Shipping Method	Estimated Delivery Time*
Standard Shipping	4–7 business days
Expedited / Express Shipping	2–4 business days

* Delivery times begin after dispatch and may vary due to courier or customs delays.

Standard shipping cost is calculated at checkout based on location and weight.
Free shipping may be available above ₹999 / USD 49 (dummy values) or during promotions.
Express shipping charges vary by location and will be shown at checkout.

Customs duties, taxes, and import fees (if any) are the buyer’s responsibility.
International shipping timelines depend on destination country and customs clearance.
Please ensure your address is complete and meets import requirements.

A shipping confirmation email/SMS will be sent with a tracking link after your order is shipped.
You can track your package using the tracking number provided.
For issues, contact us at support@pawsuppliesshop.com.

Notify us within 48 hours if your package is lost, delayed, or delivered damaged.
Retain packaging and provide photos of damage + courier label.
We may resend the item or issue a refund/credit depending on availability.
We are not liable for delivery issues caused by incorrect address details.

Please refer to our Return & Refund Policy for details.

Return shipping fees depend on the reason and will be communicated during the request.

We do not ship to P.O. boxes or restricted addresses.
Oversized/heavy items may require additional time or charges — we will notify you.
If we cannot ship to your address, your order will be cancelled and refunded.

This Shipping Policy may be updated anytime. Updates apply to future orders.

For shipping-related questions contact us at:
Email: support@pawsuppliesshop.com
Contact Form: https://pawsuppliesshop.com/contact-us/

Thank you for shopping with Paw Supplies Shop. We appreciate your trust and aim to deliver your orders safely and on time!